Submit a COM Request for
surfaces including seating upholstery, vertical fabrics, wall
coverings, laminates, paint on metal, paint on wood, and glass for
Submit a COM Wood Stain Request
Submit a COM Glass – Walls Request
Haworth Standard Collection offers a vast array of fabrics and
finishes, occasionally there is a need for additional options. Our COM
Program makes it simple.
First review the
applicable COM Request Type Guideline page(s) for detailed information
that will assist you through the COM process.
our website for approved COM finishes (Seating Upholstery, Vertical
Fabrics, Wall Coverings and Laminates) and product availability. New
COM’s are added daily.
1) Test Type: Memo Sample Testing - Haworth will acquire Memo Samples for testing.
(Be_Hold Cushions, Candor, Compose Cushions, Improv Seating, Maari, Masters Series Cushion, Openest Pillows, Soji (seat only), Very Seating, X99, X Series Cushions, Zody Classic & Guest)
2) Test Type: Yardage Required Testing - Dealer to Supply Required Yardage for testing. Product Selection and yardage requirements: Only one product test is allowed per request for the following products. Results provided in 10 business days.
Test Type: Yardage Required Testing - Dealer to Supply Required Yardage for Testing.
Product Selection and yardage requirements: Only one product test is allowed per request for the following products.
Test results will be emailed to you within 10 business days upon the receipt of the required yardage. If your COM request is approved, an Order Entry Code will be provided with the test results
Test Type: Memo Sample Pre-test & Dealer to Supply required material for testing
Product Selection and yardage requirements: The following products will be tested with this request.
• A $6,000 net set-up fee will be manually added as a separate line item on your invoice. These charges are not discountable.
• Edgeband is Price Grade C. You can use HP-C~ for pricing quotes in Lynx.
• Extended lead times may occur.
• Haworth reserves the right discard any unused edge band after 6 months of no order demand. If orders are placed after such time, additional set up fees will be added to future orders.
o Custom Wood Stain is supplied in the chemistry and gloss standard to the product.
o Wood Stain master samples have a shelf-life of 12 months.
o Samples older than 12 months must be remastered to ensure color accuracy. A COM request must be submitted at no charge.
o Wood will naturally shift in color as it ages. Consider requesting a custom Wood Stain when mixing old and new products in the same office to avoid a mismatch at install, but be aware that they will fade differently, and/or at different rates after install.
Request Type: New Stain Match
Send the test samples to the following address and reference your COM Service Request Ticket Number on the packing slip.
COM Department, Haworth Inc, One Haworth Center, Holland MI 49423
Custom Paint on Wood Charges (including Non-Standard applications of standard Haworth Trim colors)
Request Type: Back Painted Glass only
Dealer to Supply one (1) color sample or Pantone/RAL number for matching.
One Haworth Center
Holland, MI 49423
COM back-painted glass will be assigned a price grade, additional charges do not apply.
For any questions, please reach out to [email protected]
Request Type: Back Paint Glass
Request Type: Non-Back Painted
Fill out Project Information and you will be contacted regarding your request.
Send the test samples to the following address and reference your COM Service Request Ticket Number on the packing slip, or some other method for us to match it to your request.
to procure COM textiles for production is the primary method of setting
up COM’s for customer orders. Order Entry Codes are then set-up in one
of the two following price categories.
There are occasions that Haworth will accommodate a request for a dealer to supply a COM.